Customer Service

Delivery and Returns

RA - Return Authorization:

Please report damage/missing/incorrect items within 7 days upon receipt of your package. Returns are accepted only with an approved RA number. RA number can obtained by contacting us at info@vividesigninc.com We do not accept any exchanges after 30 days.

Shipping on Return/Exchanges:

We will provide a UPS return label via fax or email for damages and incorrect items(s) ONLY.

Returns for damaged or incorrect items:

In-House Credit

Exchange

Refund

Returns for items that are not damaged or incorrect:

Open Credit ONLY

10% Restocking Fee

NO CREDIT WILL BE GIVEN UNTIL ITEMS ARE RECEIVED.

Copyright © 2017 vividesign, Inc. All rights reserved.